Easy and Versatile Online Consumer Forum

Introduction

When a customer is unhappy, where should he go? When he wants to register a complaint, what is the right way? Should he come straight to the website; should he make endless phone calls to the customer care; or should he post his anger over Social Media?

The Article is written for the consumers to know more about the Online Consumer Forum, that can get to know more on minor dissatisfaction just in minutes in terms of lodging the complaints and the quick resolution towards it.

What happens, when fiascos happen!

You know, we know, and the world knows an unhappy set of customers can cause debacle to any company. Nobody wants a customer-company fiasco but, customers have their own reasons to do so! Categorically they are realistic, sometimes over expectant in nature! An effective e-commerce website can even lose its handful of prospective buyers if matters are not resolved at an early pace.

Why are Online Consumer Forums necessary?

An online consumer forum has now become a need to consumers because there are many manufacturing companies who selling such a products which make unsatisfied. The consumers are very innocent they are not much aware of their consumer rights due to this reason most of the consumer facing lots of problem from companies products and services. Actually, the quantities of misused purchasers are quickly increased in the market. There are most of the shopkeepers and owners taking the advantages of different ways.

There many consumers who are being cheated by various business owners due to various reasons such as like low-quality services, expiry products selling, wrong billing for products, excess charges of product and services, wrong measurement and weight, poor quality product, selling a non-branded product, defective products, and many more issues.

Forums are like Different Beast

You have to consider the nature of online forums and structured online communities. On Twitter, I have to opt-in to you. I have to click the “Follow” button to see what you say. The same is true on Facebook. You don’t enter my stream unless I explicitly opt-in. These are your profiles. This is not the case on forums where everyone can see everything. It is a community space and not your space. As such, the guidelines for the forum must be respected at all times.

You have to think of each forum like its own country. One forum will have totally different guidelines and social norms from another. Many countries subscribe to similar standards of law, but even in those cases, there can be local laws and slight differences than what you are used to. Failing to understand this can lead to backlash and can end up with you being rightfully tarred as a spammer. Do you think that it is easier to ask for permission than forgiveness? Not on forums. It’s hard to ask for forgiveness when you’ve already been banned. Initially, joining in a forum may seem scary. But, it’s really not that bad once you have the proper handle on it.

Understanding how to Engage on Consumer Forums

When you join a forum, you are joining to contribute to that forum. Not to take advantage of it and not to siphon people off to your website. I recently had someone join a forum that I manage and they started a thread to link people to a blog post they had written. This was removed and I sent the member a nice, polite message to let them know. In his response, the member said that he didn’t have time to post replies on my forums or any forums, only to link to his blog, because “life is too short.”

What’s great? Just don’t expect to be welcome on many forums. You have to want to be there. If you don’t, it shows and people will pick up on it. If you are actually interested in contributing, let’s talk about how you can get started on the right foot. An individual forum may allow you to go further than what I describe below, but to understand that, you must become better acquainted with the community and, perhaps, talk with the staff. What I lay out here will give you a good foundational basis for that.

Are Forum helpful to Consumer in each way they handle consumer complaints?

Forums and structured, focused communities offer a great deal of value, representing a concentrated audience of the people that you probably want to reach. They are engaging now, around your company, your products, and your industry. I’m not saying everyone should join a forum and start contributing, just that you should be aware of them as a legitimate, powerful platform. Engaging with individual forums should be a strategic option you consider, right alongside engaging with people on Facebook and Twitter. They are worth your consideration. The Best way to get the resolution of the complaints is by Lodging the online complaints in the Consumer Forum site.

Mistakes You Should Avoid in Forum Marketing

When it comes to finding potential consumers and directing traffic towards your business’s website, online forums can be a great platform. These are web locations where users informally interact with one another on selected topics. This is particularly why forum marketing can be beneficial, since you may be able to find a cluster of potential customers all at one place. For instance, you can look for a topic of interest related to your product and then use the top forums to market your product or services.

This may be done through social media pages, recommendations and direct interaction. When doing this, however, you must make sure that you avoid some common forum marketing mistakes.

For one, you must never market your services through guest usernames on popular forums. This may make it look like spamming, and can cause you to be banned permanently. It will also make your marketing look scattered and unconvincing. Therefore, always register yourself, preferably with your brand name, and use the same identification to post information around the forum.

Secondly, you must avoid direct and abrupt marketing. Web users today are efficient enough to distinguish good marketing strategies from fraudulent ones. If you immediately begin to use your username to post back-links and direct information about your product, it will eventually leave a negative impact on all those who come across it. Naturally, this does not make you seem like you are providing a solution, but like you are merely trying to make quick money. Therefore, make sure that you assist potential customers appropriately and make a recommendation for the product only if they genuinely seem to need it.

Moreover, you must make sure that you avoid all fraudulent strategies that might land you in trouble later. For example, it is a very common practice to make multiple accounts on forums and post information pretending to be regular users. This is likely to be eventually recognized as spamming, which can leave a lasting negative impact on your business. Therefore, make sure you only use legal and appropriate strategies for forum marketing.

Another mistake you must avoid is to try to hide negative responses. Often, negative reviews are pushed out of sight by loading a page with positive ones. A better way to deal with negative criticism is to respond to it politely and to discuss it with the customers. Instead of ignoring embarrassing complaints, assuring customers that you will take care of the problem will go a long way for the reputation of your business.

Forum Marketing: Can You Advertise?

Forum marketing is a great place for advertising your business. However it needs to be done carefully or you could get banned from the forum. Make sure that you always read the forum rules before you start your marketing campaign.

Once you understand the rules you can begin to advertise. There are two ways that you might be able to advertise on a forum – indirectly and directly.

First of all let’s talk about the indirect method.

Most forums allow you to add a signature to your profile. This is usually a sentence or two that describes something that will be helpful to people on the forum. It might be a helpful quote for example, or it might send visitors to a helpful or funny video. However as a marketer you need to use this signature to indirectly advertise your business.

So how can you do that? You can use your signature to give away something that people on the forum will want. In order for them to get that free gift they need to sign up to your email campaign. Once they are in your email campaign you can then promote and advertise your products as well as providing ongoing help.

Therefore you are using your signature to indirectly advertise your business and this method works very well with forum marketing.

Now let’s think about direct methods. You will find that some forums in your niche allow forum members to advertise on the forum. This might be in the form of a banner or a text ad. You will need to pay for this type of advertising and therefore you need to consider whether it is worth doing.

If you have built up a good reputation on the forum and people begin to recognise your name then advertising in this way could work well for you if you make it clear that the banner or text ad is connected to you – so you put your name or username on it.

There are also forums that have a particular section dedicated to promoting offers. Again you will probably need to pay to promote your product but it can be a very good way of making sales as well as building your list if you have an opt in box as part of your sales process.

I would recommend using your signature first of all to indirectly advertise your business and as your reputation increases and you become known as an expert in the forum you can then begin to advertise using any direct methods that are available to you on that forum.

Big Money Forum – All In One Multi-Business Resource

The average person may now learn how to build and market a real estate business, trade stocks, find jobs and create their own home business. At the same time, they can now receive advice for legal issues, credit and insurance issues.

Big Money Forum has hundreds of business related online community forums developed for newly starting businesses as well as the established in the richest industries.

According to the creators, this service was developed to provide the average person with advice on making money in the biggest industries in the world. “Many people already know that these are the industries to make the quickest money but they just don’t know how and the resources are slim, which is why this forum was created”.

The heart of this service is it’s highly in-depth community boards that connect experts in the stock market, real estate, online businesses and marketing with people who are inexperienced and would like advise in making money and starting a business. A career forum also connects job vacancies and people who are looking for jobs in each state and at the international level.

Big money provides valuable tools for businesses and consumers such as legal advice, credit issues and insurance information. “These tools are not necessarily limited to business use; they can be used by the average citizens who need help in protecting themselves and their property”.

What is remarkable about this forum is it’s vast size and numerous opportunities for an average person to get rich. “This forum is like an online business school and could provide great learning materials for not just one business practice, but for many other businesses on the side. I can also ask a lawyer in any practice a question specifically for my business in my state. I can ask an insurance agency how I can protect my business and I can even get credit advice to fund my business whether it’s building a home, getting a credit card or even starting a business. It’s just wonderful.” says one visitor. “This forum is different than others because it goes deep into many industry discussions rather than just a single industry and these are some of the biggest industries on Earth yet I’m able to get local information in the forums for each state.”

Reportedly, anyone can register for free and businesses can promote their own advice and services and build a reputation on the forum. Stock brokers and traders can promote their own stocks and watch lists to help others and build up a higher experience level. The number of opportunities for any business to promote their experience in their field and build a reputation is nearly unlimited.

That’s not all, homeowners may also post their house up for sale online and job seekers can post their resumes online. Freelance workers can actually get an instant job on the freelance forum for business marketing and development. This has helped out one small business owner’s budget, “Now I don’t have to pay a salary for writers and webmasters, I can find one at the freelance forum who can fit into a shoestring budget and I can pay as little as five dollars for a small writing job I need done. If I ever wanted a full time worker, I can find someone looking for a job in my state as well. It’s just a one stop big business resource”.

Big money forum was designed for anyone wanting to make money in the industries that produce the most millionaires and also help people stuck in business roadblocks. The creators had one last tip for visitors, “Because of the shear amount of topics, folks would be encouraged to explore all the forums to really witness the scope of this project.”